Shipping Policy
Printed Artwork (calendars, posters)
- Packages are typically shipped within 2-3 business days after payment is received.
- All physical products are shipped via transporter with a tracking number provided. We will send you a link to track your package online once it has shipped. No signature is required upon delivery.
- Shipping fees include preparation, packaging, and postage. Preparation fees are fixed, while shipping costs vary based on the total weight of your order.
- For efficiency, we recommend grouping all items into a single order, as we are unable to combine separate orders, and shipping fees will apply to each.
- Your package will be shipped at your own risk, though special care is taken to protect fragile items.
- We use appropriately sized boxes and protective materials to ensure your printed artwork arrives safely.
Digital Artwork
- Digital products are delivered instantly via email or download link after payment is received. No physical shipping applies to digital items.
Other products (playing cards, goodies)
- Conditions and delays differ depending on the type of products and providers. Please refer to the product's description, or feel free to inquire by contacting our customer service.
Important Notice: Returns & Refunds
Due to the on-demand nature of our products and the instant delivery of digital artwork, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.
- Printed Artwork: Each piece is custom-printed specifically for you upon ordering, which means we cannot accept returns or exchanges unless the product is defective or damaged upon arrival. In the unlikely event of a defect, please contact us within 7 days of receiving your order with photos of the issue.
- Digital Artwork: Since digital files are delivered immediately, we cannot issue refunds or accept returns for any digital purchases. Please ensure that the file format meets your needs before purchasing.
If you have any questions or concerns, feel free to reach out to our customer service team for assistance.
Shipping Restrictions
We currently do not offer shipping to the following countries or territories due to legal restrictions or shipping carrier limitations:
AF - Afghanistan
AS - American Samoa
AQ - Antarctica
BY - Belarus
BA - Bosnia and Herzegovina
HR - Croatia
CU - Cuba
EG - Egypt
GU - Guam
IR - Iran
IN - India
LB - Lebanon
KP - North Korea
RU - Russia
XN - Saint Kitts and Nevis
RS - Serbia
SG - Singapore
XM - Sint Maarten
SD - Sudan
SY - Syria
UA - Ukraine
YE - Yemen
ZW - Zimbabwe
BR - Brazil
GR - Greece
CL - Chile
PE - Peru
IL - Israel